Update Guide - Ryder OS

Keep your Ryder One up to date with the latest OS. Here’s how to check for updates and complete the installation.

 

Before you begin, make sure Your Ryder One is turned on and unlocked Your phone has a stable internet connection You’ve installed the latest version of the Ryder App

Update process

1. Open the Ryder App, then go to Settings > My Ryder.
2. If a new update is available, tap New update available.
3. Review the OS version and what’s new, then tap Download update.
4. Turn on your Ryder One and make sure it’s unlocked.
5. Place your Ryder One in the correct NFC zone on your phone.
6. Keep the device steady while the update runs. The update will pause and restart several times. This is expected.

For iPhone: The NFC reader is usually near the top of the device.

For Android: The NFC area differs by model, but it’s typically located on the upper back.

Finalise the installation

1. Once the update is complete, press the button on Ryder One when prompted.
2. In the app, tick the checkbox to confirm the installation, then tap Continue.
3. You’re now running the latest version of Ryder One OS.

Having trouble? Try this

• Restart your phone and Ryder One
• Ensure NFC is enabled and nothing is blocking the NFC area
• Make sure Ryder One is charged

Still stuck? Contact our support team at support@ryder.id